Hansen Transcription builds on Hansen Call Reporting + Recording — and takes it further. With one simple click, any recorded call can be converted into a full, searchable transcript. No manual typing. No third-party exports. No extra steps. Just instant clarity.
From Recording to Transcript in Seconds
Every transcript is directly tied to the original call recording.
Instead of replaying a 12-minute call to find one detail — search the word and go straight to it.
Why Transcription Changes Everything
Recording lets you hear what happened. Transcription lets you analyze it.
Save Time
- ✓ No more re-listening to entire calls
- ✓ Instantly locate key phrases
- ✓ Quickly verify statements
Improve Accountability
- ✓ Document customer agreements
- ✓ Review exact wording
- ✓ Confirm compliance language
Train Smarter
- ✓ Highlight strong responses
- ✓ Identify missed opportunities
- ✓ Use transcripts in coaching sessions
Unlock Searchable Insights
- ✓ Find pricing, competitor, promo mentions
- ✓ Identify common customer objections
- ✓ Track frequently asked questions
When your conversations become searchable, they become measurable.
Fully Integrated With Hansen Reporting & Recording
Hansen Transcription is an add-on feature to Hansen Call Recording. That means you get all existing capabilities — plus transcription — in the same interface. No separate systems to manage.
Secure & Controlled
Transcriptions inherit the same security model as call recordings. Your conversations remain protected — in both audio and text form.
Designed for Real Business Use
Hansen Transcription is ideal for organizations that need more than just audio — they need operational intelligence.
Reviewing performance
Resolving disputes
Accurate records
Verification & auditing
Strategic insight
It's not just speech-to-text. It's operational intelligence.
Deployment Options
On-Prem
- ✓ Installed within your environment
- ✓ 1 year unlimited support
- ✓ Optional ongoing support plans after year one
Hosted
- ✓ Fully managed infrastructure
- ✓ Unlimited support for lifetime of client relationship
- ✓ Same reporting, recording — now fully transcribed