On-Premise Call Accounting
WHY HANSEN CALL REPORTS
The on-premise, Hansen Call Reports, is a Call Accounting solution that is installed on a PC you provide which resides at your location. In most cases, it does not require a dedicated PC and is easy to install, especially with our unlimited online installation assistance.
Powerful reporting criteria selection allows you to build reports to include criteria you care about and exclude information you are not interested in. Use the automated scheduled reporting tool to have your reports sent daily, weekly, monthly to a printer, email or folder automatically. This can all be done by logging into the software with our web reporting tool. Also included is unlimited Web access from any PC so each manager or staff that need access have a simple shortcut from their PC to their web reporting client.
Online installation & setup, along with 1 year of ongoing support and training are always included in the cost of purchase. To learn more about our amazing customer service visit our Software Assurance Page
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Full control
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Solutions for all phone system makes and models
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Automated emailing, printing and/or file creation of scheduled reports
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Plenty of report variations available in a variety of formats (PDF, Excel, Word...)
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Emergency 911 and/or custom call alerts feature
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Your control of deployment
PRICING
All prices below include 1 year of our Software Assurance Coverage. Which provides remote installation assistance, setup, and training. Unlimited training & technical support (after hours emergency support included too) and software upgrades continue for 1 year.
For details and pricing about multi-site or any other configuration needs you may have give us a call
1-877-795-2274
If you have an existing on-premise Call Accounting you may be able to take advantage of our Trade In pricing structure.
*North American pricing shown. Contact us for pricing outside North America.
CALL ACCOUNTING - ON-PREMISE
In some cases we can offer you the Trade In pricing model. If you have an existing Call Accounting system that you are going to replace with ours see the above pricing.
FOR DETAILED INFORMATION ON OUR TRADE IN PROGRAM CLICK HERE
CALL ACCOUNTING - BOOKLETS
View or Download our Informational PDF Booklets containing sample reports, hardware specs and an outline of our support services.
CALL ACCOUNTING - BROCHURES
View or Download a one page PDF Brochure.
REVIEWS & TESTIMONIALS
I have worked with Tyrel multiple times and he is a true professional! I wish all companies were so easy to deal with! Service and Product are outstanding
Scott Shaeffer - Olive Waller Zinkhan & Waller LLP
We've used Hansen's call accounting software for the last 15 years or so for our phone system at Ananda Village in Nevada City, CA. It's not only a fantastic product, but the service we've received over the years has been unfailingly superb! I couldn't possibly recommend their product or their prompt, cheerful service more highly. Thanks all at Hansen's!
Ric Moorhouse - Ananda Village
Hansen Software is a 3rd party vendor for my company, handling our call tracking for car dealerships, and one of the absolute best vendors I've had the pleasure of interfacing with during my time at my current company.
They take it upon themselves to do basic tier 1 troubleshooting with the phone systems that they interface with at the car dealerships instead of shunting them off to phone vendors, when they could just as easily not do that. They have no qualms about being called cold and walking people through exactly what they do, how they do it, and answering a slew of questions for perspective clients.
Any time I've had to contact them directly they've been prompt, efficient, and thorough with every random oddity I've approached them with, and are always a treat to talk to.
Richard Stone - Vinsolutions
